Warranty Policy

At Bosscare, we stand by the quality and craftsmanship of every massage chair we sell. Your satisfaction and peace of mind are our top priorities. That’s why every purchase of a Bosscare massage chair comes with a comprehensive 3-year limited warranty, starting from the date of delivery.

Warranty Coverage

First Year -Free Service Guarantee

Enjoy one full year of complimentary after-sales service, including parts replacement and technical support, at no extra cost. This covers any manufacturing defects or quality issues under normal use.

Second & Third Year- Affordable Support

In the second and third years, we continue to provide reliable support and service at a reasonable cost. While service is no longer free, our team will still assist with troubleshooting, repairs, and parts replacement to ensure your chair remains in optimal condition.

Quick and Friendly Support

Have a question or experiencing an issue? Simply reach out to our customer support team through your order message on the platform, or email us at support@bosscareglobal.com. Please include your Order ID in the subject line for faster processing. We’re committed to replying to all inquiries within 12 hours, 7 days a week.

Effective Warranty Period

The warranty becomes effective on the date of delivery of your product. This ensures you have full coverage from the moment your Bosscare massage chair arrives at your doorstep.

Whether it's for home wellness or business relaxation, we’re here to make sure your investment is protected and your comfort uninterrupted.